Refund & Returns Policy

At Printoniapparels, your satisfaction is our top priority. We want you to absolutely love your new gear, but if something isn’t quite right, we’re here to help make it right. Please review our policy below to understand how returns and refunds work.

Easy Returns: Our Guidelines

To ensure a smooth return process, please keep these points in mind:

  • Timeframe: You have 30 days from the day you receive your item to initiate a return.
  • Condition: Items must be unused, unwashed, and in the exact same condition you received them.
  • Packaging: Please return items in their original packaging with all tags still attached.

What Can’t Be Returned?

Unfortunately, some items are final sale:

  • Gift cards
  • Custom or personalized items
  • Clearance or final sale items

How to Start a Return

Ready to send something back? It’s simple:

  1. Email Us: Reach out to us at contact.printoniapparels@gmail.com. Please include your order number and a brief explanation of why you’re returning the item.
  2. Get Authorization: Our support team will guide you through the next steps and provide a return authorization if your item is eligible.
  3. Ship It Back: Securely pack your item and send it to the return address our team provides.

Refunds

Once we receive and inspect your return, we’ll send you an email notification regarding the approval or rejection of your refund.

  • Approved Refunds: If approved, your refund will be processed within 7 business days and credited back to your original payment method.
  • Shipping Costs: Please note that original shipping costs are non-refundable. If return shipping applies, it may be deducted from your refund.

Exchanges

Looking for a different size or style? The quickest way to get what you want is to:

  1. Initiate a return for your original item following the steps above.
  2. Place a new order for the desired item on our website.

Damaged or Defective Items

If your item arrives damaged or defective, don’t worry!

  • Contact us within 7 days of receiving your order.
  • Please include photos of the issue along with your order number.
  • We’ll promptly arrange for a replacement or a full refund.

Late or Missing Refunds?

If you haven’t received your refund within 7 business days:

  1. First, double-check your bank account.
  2. Then, contact your bank or credit card company. Processing times can vary.
  3. If you’ve done all of this and still haven’t received your refund, please reach out to us at contact.printoniapparels@gmail.com, and we’ll investigate!

Have Questions?

We’re here to help! For any questions or concerns about our Refund and Returns Policy, please don’t hesitate to get in touch:

  • Email: Printoniapparels@gmail.com
  • Phone: 1 (334) 613-9954
  • Address: 3098 Co Rd 30, Clanton, AL, United States

Your trust in Printoniapparels means everything to us, and we’re committed to ensuring you have the best possible shopping experience.