Shipping Policy

At Printoniapparels, we’re committed to getting your unique apparel to you safely and efficiently. We know you’re excited to receive your order, so here’s everything you need to know about our shipping and delivery process.

Our Shipping Promise

We work with reliable shipping partners to ensure your items arrive in excellent condition and in a timely manner. Your available shipping options will be clearly presented at checkout, tailored to your location.

How Long Until Your Order Arrives?

We get your order ready for its journey as quickly as possible!

  • Processing Time: Please allow 2-5 business days for us to process, prepare, and pack your order after your payment is confirmed.
  • Shipping Time: Once shipped, delivery times vary based on your location:
    • Domestic Orders: Expect your package to arrive within 5-10 business days.
    • International Orders: Typically takes 10-20 business days. Please note that customs processing in your country might cause additional, unforeseen delays.

Shipping Costs

Shipping charges are calculated based on the weight, dimensions of your order, and your precise shipping address. You’ll see the final shipping cost clearly displayed at checkout before you complete your purchase.

Track Your Order

The moment your order ships, we’ll send you a confirmation email that includes a tracking number. You can use this number to monitor your package’s journey in real-time directly on the carrier’s website.

International Orders: Customs & Import Taxes

For our valued international customers, please be aware that you are responsible for any customs duties, taxes, or additional fees imposed by your country’s customs office. We recommend contacting your local customs office for specific details regarding these potential charges.

Undeliverable Packages

If a package is returned to us because of an incorrect address provided or if it wasn’t collected, we’ll reach out to you to arrange redelivery. Please note that additional shipping charges may apply in these situations.

Lost or Damaged Shipments

We take great care in packaging your order, but sometimes things happen.

  • Lost Packages: If your package hasn’t arrived within the estimated delivery time, please contact us right away. We’ll launch an investigation to locate your shipment.
  • Damaged Items: If your order arrives damaged, please notify us within 7 days of delivery. Include photos of the damaged item and its packaging so we can arrange for a prompt replacement or refund.

Need Help?

If you have any questions or concerns about your shipment, our friendly support team is here to assist you:

  • Email: printoniapparels@gmail.com
  • Phone: 1 (281) 339-0923

Thank you for choosing Printoniapparels! We’re dedicated to providing you with a smooth and reliable shipping experience every time.